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Shipping Policy

 

Effective Date: June 2026

Welcome to Zyldora. We strive to deliver your orders quickly, safely, and efficiently across India.

Order Processing

Orders are typically processed within 1–3 business days after successful order confirmation.

Orders placed on Sundays or public holidays will be processed on the next working day.

During festive seasons, sales, or high-demand periods, processing times may be slightly extended.

Shipping Coverage

Zyldora currently ships to most locations across India through trusted logistics partners.

Delivery Timeline

Estimated delivery times:

Metro Cities: 3–7 business days

Tier 2 & Tier 3 Cities: 5–10 business days

Remote Locations: 7–14 business days

Delivery timelines are estimates and may vary due to courier delays, weather conditions, or other unforeseen circumstances.

Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before payment.

Free shipping offers may be available on selected orders, products, or promotional campaigns.

Order Tracking

Once your order has been shipped, you will receive tracking details via email, SMS, or WhatsApp (where applicable) to monitor your shipment.

Failed Delivery Attempts

If delivery cannot be completed due to an incorrect address, customer unavailability, or refusal to accept the package, Zyldora reserves the right to charge additional shipping fees for re-delivery.

Address Accuracy

Customers are responsible for providing accurate shipping information. Zyldora is not responsible for delays or losses resulting from incorrect or incomplete address details.

Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact our support team within 48 hours of delivery with clear photographs and your order details.

Returns

Zyldora offers a 7-Day Return Policy from the date of delivery.

To qualify for a return:

The product must be unused, unwashed, and unworn.

Original tags and packaging must be intact.

Return requests must be initiated within 7 days of delivery.

Refunds or exchanges will be processed after successful quality inspection of the returned item.

Contact Us

For any shipping-related questions, please contact our customer support team through the contact information available on the Zyldora website.

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